Supplement manufacturing questions, answered

Send the formula, the format and the quantity through the quote form. A person replies within 4 business hours, and your landed price arrives in writing within 24 to 48 hours of a complete spec.

The formula or its catalog SKU, the format and pack, your first-order quantity, your brand name and artwork if you have it, and where it ships. Send what you have; we reply with the questions that complete it.

Yes. Many first orders come from founders before launch. A ready formula with your label, designed by us if you need it, is the quickest way to a first product.

Yes. Ask in your quote request and we will tell you what we can send for your formula. For a new or matched formula, a Proof Lot gives you a tested first run.

It depends on the format: from 200 tubs for powders and 300 bottles for liquids to 12,000 sticks for stick packs, and the same formula scales to 1 million units a month. Each format page lists its own minimum, and your written quote confirms it.

A small first run, tested by the independent lab and shipped with its report. Its fee is $500, credited to your first order.

Up to 1 million units a month, in the same plant, to the same written spec, tested by the same lab.

Product, packaging, the independent lab test, freight from India, US duty and delivery to your 3PL (fulfilment warehouse) or Amazon, as one price per unit.

A person replies within 4 business hours, 7am to 8pm Central. Your landed price comes in writing within 24 to 48 hours of a complete spec.

It is a line in your landed price: US duty at the rate in force on your quote date. You see the duty before you order, not on arrival.

Yes. Ask for prices at two or three quantities and your written quote shows each one.

Payment terms, including any deposit, are stated in writing in your quote, before you pay anything.

Production takes about 4 weeks from artwork approval. Your production start date is confirmed in your written quote.

By air, about 1 to 2 weeks door to door. By sea, about 5 to 7 weeks door to door. Your quote states which and when.

Yes. Choose from 165 ready formulas in six formats, and change the flavour, sweetener, count, carton or make small dose changes.

Yes. Custom formulas are quoted per project. Our in-house formulation lab sets the dose, flavour and format, and new formulas get stability testing before the commercial run.

Yes. Send a sample and its spec sheet. We match it to a written spec you approve and prove it with a Proof Lot before any commercial run.

Formula ownership is stated in writing in every quote.

Gummies and softgels. We make capsules, tablets, effervescent tablets, liquids, powders and stick packs.

Yes. Every lot goes to an independent ISO 17025 lab for potency, identity, heavy metals and microbiology before it ships.

Five: the certificate of analysis (COA), a batch record extract, the spec and allergen sheet, label review notes and the landed invoice.

Yes. A retained sample of every lot is kept for 1 year past the expiry date. Ask for it and send it to any lab you choose.

It does not ship. Our QA team holds it, tells you which result failed and sets out the plan to remake it.

We do. We file FDA prior notice for each shipment, and the duty is already in your landed price.

Yes. We deliver duty paid to your 3PL or to Amazon, with FBA labels and carton marks on request.

Yes. Tell us the destination country in your quote request and we price delivery there.

Yes. Label-ready artwork with a Supplement Facts panel: from $750. A launch kit with logo, carton, renders and listing images: from $3,500. A full brand: from $9,500.

Every lot ships with label review notes, and our label packages include a compliance read. Compliance reads are not legal advice.

A manufacturer. Your product is made in our own plant in Bavla, Gujarat, India, and released by our own QA team.

Our plant is in Bavla, Gujarat, India. Our US mailing address and phone line are in Austin, Texas, and our parent company, BioGalen Pharma, is in Ahmedabad, India.